/* ==========================================================================
   SS INFOTECH - Complaint Page & Homepage Complaint Box Styles
   ========================================================================== */

/* 1. HOMEPAGE COMPLAINT SECTION */
.complaint-section {
    padding: var(--spacing-lg) 0;
    position: relative;
}

.complaint-cta-card {
    background: var(--white);
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-md);
    padding: var(--spacing-lg) var(--spacing-xl);
    border: 1px solid rgba(10, 71, 163, 0.08);
    position: relative;
    overflow: hidden;
    transition: all 0.3s ease;
}

.complaint-cta-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow-lg);
    border-color: rgba(10, 71, 163, 0.15);
}

.complaint-icon-box {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 60px;
    height: 60px;
    background: rgba(37, 211, 102, 0.1);
    color: #25D366;
    border-radius: 50%;
    font-size: 1.75rem;
    flex-shrink: 0;
    box-shadow: 0 4px 10px rgba(37, 211, 102, 0.1);
}

.complaint-cta-title {
    font-size: 1.35rem;
    font-weight: 700;
    color: var(--primary-blue-dark);
}

.complaint-cta-text {
    font-size: 0.95rem;
    color: var(--text-gray);
    line-height: 1.5;
}

.btn-complaint-cta {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    background: #25D366; /* WhatsApp Green */
    color: var(--white);
    padding: 0.75rem var(--spacing-md);
    border-radius: var(--radius-md);
    font-weight: 700;
    font-size: 0.95rem;
    text-decoration: none;
    transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    box-shadow: 0 4px 10px rgba(37, 211, 102, 0.2);
}

.btn-complaint-cta:hover {
    background: #20ba59;
    transform: translateY(-2px);
    box-shadow: 0 6px 15px rgba(37, 211, 102, 0.3);
    color: var(--white);
}

.btn-complaint-cta:active {
    transform: translateY(0);
}

/* 2. FORM ELEMENTS styling */
.complaint-form-card {
    background: var(--pastel-blue);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    border: 1px solid rgba(10, 71, 163, 0.03);
}

.complaint-form .form-label {
    font-size: 0.9rem;
    font-weight: 600;
    color: var(--text-dark);
    margin-bottom: 0.5rem;
}

.complaint-form .form-control {
    border: 2px solid transparent;
    background-color: var(--white);
    border-radius: var(--radius-md);
    padding: 0.75rem 1rem;
    font-size: 0.95rem;
    color: var(--text-dark);
    transition: all 0.3s ease;
    box-shadow: var(--shadow-sm);
}

.complaint-form .form-control:focus {
    border-color: var(--primary-blue-light);
    background-color: var(--white);
    box-shadow: 0 0 0 4px rgba(30, 95, 191, 0.15);
    outline: none;
}

.complaint-form textarea.form-control {
    resize: none;
}

/* 3. BUTTONS */
.btn-complaint-submit {
    background: #25D366; /* WhatsApp Green */
    color: var(--white);
    border: none;
    padding: 0.85rem var(--spacing-lg);
    border-radius: var(--radius-md);
    font-size: 1rem;
    font-weight: 700;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    box-shadow: 0 4px 15px rgba(37, 211, 102, 0.25);
    cursor: pointer;
}

.btn-complaint-submit:hover {
    background: #20ba59;
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(37, 211, 102, 0.35);
    color: var(--white);
}

.btn-complaint-submit:active {
    transform: translateY(0);
}

/* 4. COMPLAIN PAGE SPECIFICS */
.complain-hero {
    background: linear-gradient(135deg, var(--primary-blue-dark) 0%, var(--primary-blue) 100%);
    color: var(--white);
    padding: 5rem 0 8rem 0;
    text-align: center;
    position: relative;
    overflow: hidden;
}

.complain-hero::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: radial-gradient(circle at 80% 20%, rgba(37, 211, 102, 0.15) 0%, transparent 60%);
    pointer-events: none;
}

.complain-hero-title {
    font-size: 3rem;
    font-weight: 800;
    margin-bottom: var(--spacing-sm);
    color: var(--white);
}

.complain-hero-subtitle {
    font-size: 1.25rem;
    opacity: 0.9;
    max-width: 600px;
    margin: 0 auto;
}

.complain-page-container {
    margin-top: -3rem;
    position: relative;
    z-index: 10;
    padding-bottom: var(--spacing-xxl);
}

.complain-card {
    background: var(--white);
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-lg);
    border: 1px solid var(--gray);
    overflow: hidden;
}

.complain-card-header {
    background: var(--pastel-blue);
    padding: var(--spacing-md) var(--spacing-lg);
    border-bottom: 1px solid var(--gray);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.complain-card-title {
    font-size: 1.25rem;
    font-weight: 700;
    color: var(--primary-blue);
    margin: 0;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.complain-card-body {
    padding: var(--spacing-lg) var(--spacing-xl);
}

.complain-instruction-box {
    background: var(--pastel-yellow);
    border-left: 4px solid #FFA500;
    border-radius: var(--radius-sm);
    padding: var(--spacing-sm) var(--spacing-md);
    margin-bottom: var(--spacing-lg);
}

.complain-instruction-box p {
    margin: 0;
    font-size: 0.9rem;
    color: var(--text-dark);
    font-weight: 500;
}

.complain-preview-box {
    background: #F0F4FA;
    border-radius: var(--radius-md);
    padding: var(--spacing-md);
    border: 1px dashed rgba(10, 71, 163, 0.2);
    margin-top: var(--spacing-md);
}

.complain-preview-title {
    font-size: 0.85rem;
    font-weight: 700;
    color: var(--text-gray);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    margin-bottom: 0.5rem;
    display: flex;
    align-items: center;
    gap: 0.25rem;
}

.complain-preview-content {
    background: var(--white);
    border-radius: var(--radius-sm);
    padding: var(--spacing-sm) var(--spacing-md);
    font-family: monospace;
    font-size: 0.85rem;
    color: var(--text-dark);
    white-space: pre-wrap;
    border: 1px solid var(--gray);
    max-height: 150px;
    overflow-y: auto;
}

/* ==========================================================================
   5. RESPONSIVE BREAKPOINTS
   ========================================================================== */
@media (max-width: 991.98px) {
    .complaint-title {
        font-size: 1.85rem;
    }
    
    .complaint-card-wrapper {
        padding: var(--spacing-lg);
    }
    
    .complain-hero-title {
        font-size: 2.25rem;
    }
    
    .complain-card-body {
        padding: var(--spacing-md) var(--spacing-lg);
    }
}

@media (max-width: 575.98px) {
    .complaint-title {
        font-size: 1.5rem;
    }
    
    .complaint-tag {
        font-size: 0.75rem;
    }
    
    .btn-complaint-submit {
        width: 100%;
        font-size: 0.95rem;
    }
}